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HOSPITAL - REPAIR SERVICE

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We are still working on the translation of our website, sorry for the French here and there in this process.

ADMISSION PROCEDURE

Step 1 - Fill the admission form.

Step 2 - Reception of a confirmation email.

Step 3 - Make an appointment by following the link in the email.

Step 4 - Patient drop-off on the agreed day. Or sending the patient by mail.

Step 5 - Final diagnostic and payment of the invoice.

Step 6 - Patience and trust. Operation under general anesthesia.

Step 7 - Patient in recovery room.

Step 8 - Patient recovery during our opening hours and payment. Or wait quietly by the mailbox.

Step 9 - Convalescence and care at home.

POSTAL TRAVEL

After completing the admission form and booking an appointment, prepare your patient in a cozy box for its long travel. Send it a couple of days before the operation. Postal delays are unpredictable and out of our control. Postal returns are made every Wednesday and Friday.

COLLABORATOR

To repair plastic dolls (even Barbies!), antique porcelain, bisque or composite dolls, mechanisms and even toys made out of real fur, contact Dann Oickle (doickle@me.com).

VOYAGE (ALLER & RETOUR)

For all of Canada, a fixed charge of 12 $ applies for standard delivery. And for any order over $ 150, delivery is free .

If you live near us, it is also possible to pick up your order free of charge at our store (you you can select this option in the shopping cart).

 For international travel, the costs are calculated automatically according to the rates in effect. Be careful to choose the right service according to your needs. We are not responsible for any customs clearance fees you may be charged when the package arrives in your country. Since July 2021, all parcels to the European Union are taxed.
All of our packages are sent with Canada Post.

We accept returns if the items are in perfect condition and in their original packaging. Contact us within 10 days of receiving your order. Depending on the case, delivery charges may not be refunded.

For more information, or if your package has not yet arrived at your home, visit our section on delivery and returns.

Customer Reviews

Based on 57 reviews
98%
(56)
2%
(1)
0%
(0)
0%
(0)
0%
(0)
D
Darsa Gopalakrishnan

RAPLAPLA HOSPITAL ADMISSION

D
Danny Livshitz
Very happy with Raplapla

Thank you Raplapla! Our kids got their old plush friends back. We send them from Alberta, and got them back within less than couple of weeks. Very happy, worth every dollar and waiting. Thanks Raplapla team!

S
Sarah
A gift worth every penny

The only object my husband owns of any real importance to him, is the stuffed bear given to him at birth, kept at his side for the last 43 years. Obviously it had seen better days. In hopes of restoring this beloved bear, to ensure another 43+ years of love we sent it to the team at raplapa. Communication from the team was prompt & clear, and not once did we doubt the care they were putting in to this project. They lovingly replaced eyes, replaced stuffing, and expertly reinforced open seams, putting our beloved bear solidly back together. They painstakingly cleaned him up, fluffed and ready for more hugs before sending him back to us.
We are eternally grateful to the Raplapa team, and cannot recommend this service enough.

C
Customer
Amy

Dominique did a wonderful restoration of Amy, who is 40 years’ old, for my new grand-daughter. Amy now looks younger, happier, friendlier and ready to be my grand-daughter’s cherished doll. Thank you Dominique! Merci beaucoup.

P
Philene Chen
Incredible cozy and wholesome experience!

From the moment you walk in, you know you're in good hands. The place is super cozy and filled with a lot of love for stuffies. I'm an adult who loves and adores her plushie to bits and came from Toronto to have her plushie washed and have its fill completely replaced. Dominique and her team were super patient and understanding with my worries! Thank you so much for taking care of my plushie during his stay at the Raplapla hospital :)

HOSPITAL - REPAIR SERVICE

Customer Reviews

Based on 57 reviews
98%
(56)
2%
(1)
0%
(0)
0%
(0)
0%
(0)
D
Darsa Gopalakrishnan

RAPLAPLA HOSPITAL ADMISSION

D
Danny Livshitz
Very happy with Raplapla

Thank you Raplapla! Our kids got their old plush friends back. We send them from Alberta, and got them back within less than couple of weeks. Very happy, worth every dollar and waiting. Thanks Raplapla team!

S
Sarah
A gift worth every penny

The only object my husband owns of any real importance to him, is the stuffed bear given to him at birth, kept at his side for the last 43 years. Obviously it had seen better days. In hopes of restoring this beloved bear, to ensure another 43+ years of love we sent it to the team at raplapa. Communication from the team was prompt & clear, and not once did we doubt the care they were putting in to this project. They lovingly replaced eyes, replaced stuffing, and expertly reinforced open seams, putting our beloved bear solidly back together. They painstakingly cleaned him up, fluffed and ready for more hugs before sending him back to us.
We are eternally grateful to the Raplapa team, and cannot recommend this service enough.

C
Customer
Amy

Dominique did a wonderful restoration of Amy, who is 40 years’ old, for my new grand-daughter. Amy now looks younger, happier, friendlier and ready to be my grand-daughter’s cherished doll. Thank you Dominique! Merci beaucoup.

P
Philene Chen
Incredible cozy and wholesome experience!

From the moment you walk in, you know you're in good hands. The place is super cozy and filled with a lot of love for stuffies. I'm an adult who loves and adores her plushie to bits and came from Toronto to have her plushie washed and have its fill completely replaced. Dominique and her team were super patient and understanding with my worries! Thank you so much for taking care of my plushie during his stay at the Raplapla hospital :)