Refund policy

Check the good condition of the goods at the time of receipt. Please notify us within 10 working days of receipt of your package if you have a claim.

In case of withdrawal, only the price of the items purchased will be refunded as a gift card, provided, firstly that they are not damaged, on the other hand they are returned in perfect condition and in their packaging. origin. Shipping and return costs will be borne by the customer.

In case of nonconformity of the goods delivered to the order, raplapla undertakes to refund the customer or to exchange the items. In this case, the shipping and return costs will be refunded to the customer on proof. The refund will be done within one month.