From the moment you walk in, you know you're in good hands. The place is super cozy and filled with a lot of love for stuffies. I'm an adult who loves and adores her plushie to bits and came from Toronto to have her plushie washed and have its fill completely replaced. Dominique and her team were super patient and understanding with my worries! Thank you so much for taking care of my plushie during his stay at the Raplapla hospital :)